Pricing

Choose your time block

Jiffi Web Help charges for support using pre-paid blocks of credit. See our pre-paid pricing options below. If you need regular help, we also offer monthly pricing options.

30 Minutes
pre-paid web help
  • 30 minutes of web help
  • Never Expires
  • 24hr turnaround*
  • Submit tasks 24/7
  • Unlimited Websites
  • Unlimited Team Members
  • Email and Phone Support
 

AU$

80

* Prices Include GST
1 Hour
pre-paid web help
  • 1 hour of web help
  • Never Expires
  • 24hr turnaround*
  • Submit tasks 24/7
  • Unlimited Websites
  • Unlimited Team Members
  • Email and Phone Support
Normally $160

AU$

140

* Prices Include GST
5 Hours
pre-paid web help
  • 5 hours of web help
  • Never Expires
  • 24hr turnaround*
  • Submit tasks 24/7
  • Unlimited Websites
  • Unlimited Team Members
  • Email and Phone Support
Normally $800

AU$

600

* Prices Include GST

* Tasks that takes less than an hour are completed within 24 hours. Some more complicated tasks can take longer

Pay as you go pricing

Need help only occasionally? PAYG pricing is perfect for you. You’ll never, EVER, be charged an hour for a job that took five minutes.

Your credit doesn’t expire, so you can purchase now and only use it when you need. If you need regular website help, however, a subscription is a cheaper monthly option that enables you to set your web budget for the year and not worry about unexpected bills.

You’ll never, EVER, be charged an hour for a job that took five minutes.

Your credit doesn’t expire, and remains available until you need it.

How does it work?

Jiffi Web help charges for support using pre-paid blocks of credit.

Many requests we receive can be completed in 5 ($14) or 10 ($28) minutes. We highly recommend talking to one of our support team before buying credit so you can understand how much credit your task will take. You can talk to one of our website support pros via [email protected], 1300 247 516 or through chat here on our website.

If your first task is complete in 20 minutes but you purchase 30 minutes of credit, then there will be 10 minutes waiting in your account for the next time you need support.

If you think you are going to need help with a lot of little tasks you may even like to purchase more than you need now, so you have plenty available for when you need it. This can save you money as volume discounts apply the more you purchase.