We’re making things easy
Don’t know how to describe the problem? Don’t worry.
They say a picture is worth a thousand words, and that can be pretty true when it comes to describing problems on your website when you’re not a native tech-speaker. That’s why we’ve come up with Jiffi Web Browser extensions, so you don’t need to find the words–technical or otherwise–to describe to our coders what the “thing” is, and what it needs to look like.
Don’t just tell us, SHOW us what’s wrong
Once you’ve installed the extension in Chrome, it’s a very simple 1-click process to take a screen-shot of your web page, and annotate as needed.
Once you’ve described the problem, you can upload any additional files, then press “submit”.
We get your message, your files, your screen-shot, and a job is logged in our system.
Can things get any easier? We thought not!