Our WordPress Support can help unlock your site's full potential
We help businesses plan, execute, and measure improvements
for their existing websites.
How it works with us (Our Process)
1. Contact Us
Email, phone, or use our Contact page to tell us what you need help with. We’ll respond promptly with a confirmation email and quote.
2. Buy Credit
Purchase a block of credit based on your quote, or, if you have regular or ongoing work, monthly subscriptions are also available
3. We’ll Do the Work
In most cases your job will be complete within 24 hours. We pride ourselves on our efficiency and reliability. No job is too big or too small!
How we can help
Emergency Care
If your site has urgent problems we will fix them and make sure you’re in great shape.
Fixes
Every website needs fixes from time to time. From typos to broken pages and everything in between, we’ll take care of it.
Optimization
From increased page load speed to SEO readiness, our team will get your site in top form, and keep it there.
New Features
Want your site to do something new? Tell us what you need, and we’ll locate, install and configure it.
Maintenance
WordPress sites need regular maintenance. We’ll make sure your site is kept up-to-date and working properly.
Changes
If your site needs updating we can take care of it, giving you more time to work on your business.
Integrations
We can help you integrate your favourite web-based tools into your website. E.g. Mailchimp, chat tools.
Research/Q&A
WordPress has a lot of potential. Tell us what you want done. Send us your questions!
Pay-As-You-Go WordPress
Website Support
Jiffi Web Help charges for support using pre-paid blocks of
credit. Need help only occasionally? PAYG pricing is
perfect for you.
If you need regular website help, a subscription is a cheaper monthly option that enables you to set your web
budget for the year and not worry about unexpected bills.
You’ll never, EVER, be charged an hour for a
job that took five minutes. Your credit doesn’t
expire, and remains available until you need it.
Support Features
Set your business’s tech support budget
Set your budget with a regular monthly subscription, or buy credit when you need it.
Cancel at Any time
Subscriptions can be cancelled at any time, and credit never expires.
Only pay for what you use
If a job takes five minutes, you’ll be charged five minutes of credit, no more.
Your whole team can access credit
So long as you’re registered under the same company your business's credit can be shared with anyone you choose.
Credit never expires.
Once you’ve purchased credit it’s there whenever you need it, with no use-by limit.
All the communication in one place
By logging into the Jiffi Web Help Portal you can see all the communications recorded against a requested task.
Know the cost up-front
Once you’ve sent us a job request we’ll get back to you with a estimate.
Track your team’s usage
All the job requests listed together in one place, with all the communications for each job.
Let’s Talk!
Want to hear more about how Jiffi Web Help can help support your business? Call us today.
